Privacy Policy
Last updated: July 1, 2026
1. Who We Are
Axelis AI ("Axelis", "we", "us", or "our") provides an AI-powered voice and chat agent for sales and lead qualification. Our website is located at getaxelis.com. For questions about this policy, contact us at privacy@getaxelis.com.
2. Information We Collect
When you submit a form on our website or interact with our services, we may collect:
- Full name
- Email address
- Phone number (mobile)
- Company name
- Message or area of interest
- IP address and browser information (automatically)
3. How We Use Your Information
We use the information we collect to:
- Verify your phone number via a one-time SMS verification code (OTP)
- Contact you via phone call using our AI voice assistant for demo scheduling and qualification
- Send marketing and promotional SMS messages where you have consented
- Respond to inquiries and provide customer support
- Improve our services and user experience
4. SMS Messaging & TCPA Consent
By providing your phone number and checking the consent boxes on our web forms, you expressly consent to receive:
- Automated, pre-recorded, or AI-generated voice calls from Axelis AI
- SMS text messages, including one-time verification codes and marketing messages
Message frequency: Varies. You may receive up to 5 messages per month for marketing purposes plus transactional messages as needed.
Message and data rates may apply depending on your mobile carrier plan.
To opt out: Reply STOP to any SMS message or say "Do not call me again" during a call. You will receive one confirmation message and no further messages will be sent.
For help: Reply HELP to any SMS or contact support@getaxelis.com.
5. Data Sharing
We do not sell, rent, or trade your personal information. We may share your data with:
- Service providers who assist in delivering our services (e.g., telephony providers, CRM platforms), bound by confidentiality obligations
- Legal authorities when required by law or to protect our rights
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting privacy@getaxelis.com.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for SMS or call communications at any time
- Lodge a complaint with your local data protection authority
8. Cookies
Our website uses cookies and similar tracking technologies to analyze traffic and improve user experience. You can control cookie settings through your browser preferences.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.